Need help during the night?

Should occasional care be required in the night, during a live-in care assignment, then a ‘waking fee’ will be charged by the Carer. We recommend that this should cover a period of 8 hours, such as 11pm – 7am (however, flexibility should be shown for early or late risers). This charge is set at £11 for a single call and raises to a maximum of £22 should a number of calls occur. We are mindful of the impact that a waking service will have on our Carers’ daytime support. Therefore, should multiple waking episodes occur, we recommend additional time off during the day, or an additional night Carer.